Symptom
- Users' relations disappeared after successful user sync
- How to keep relations between users and corporate structure
- In the corporate structure i do not see the relation information
- Is there a way to preserv the corporate structure Relation information after the Sync from Bizx
Environment
- SAP SuccessFactors Onboarding
Resolution
User sync job cleans relations between an user and corporate structure by default.
If you would like to keep relations you must do the following steps:
- Go to Super Admin site
- Open "Account Options" and find the key "HRDataService.SyncUser.PreserveUserOrgUnits"
- If the key exists, please change value to "True"
- If the key does not exist, please create as on screenshot below
- Please remebder that the field "Process" must be blank
Keywords
- SF, success factors, ONB, OBD, on boarding 1.0
Product
SAP SuccessFactors Onboarding all versions