Symptom
- Afaria Admin console is not loading with an error has occurred message
- Event viewer log shows "A configuration error has occurred" event message with below exception information:
Exception information:
Exception type: ConfigurationErrorsException
Exception message: Failed to decrypt using provider 'RsaProtectedConfigurationProvider'. Error message from the provider: The RSA key container could not be opened. (C:\sybase\AfariaAdminUI\web.config line number) - When attempting to launch Afaria Administrator UI, event viewer shows .Net warning with this exception: "Failed to decrypt using provider 'RsaProtectedConfigurationProvider'. Error message from the provider: The RSA key container could not be opened"
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Environment
SAP Afaria 7
Product
SAP Afaria 7.0
Keywords
Device Admin, Afaria Admin, IIS Application pool, RsaProtectedConfigurationProvider, Failed to decrypt, ConfigurationErrorsException, RSA key, RSA configuration, W3WP, 3008, .Net warning, Login.aspx, Authentication , KBA , MOB-AFA , Afaria , Problem
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