SAP Knowledge Base Article - Public

2465713 - Manager is synced from position to job information even though 'No' is selected in the sync pop up

Symptom

  • When editing the Higher Level Position from Position Org Chart, even if you select  the option "NO" in the pop up "Do you want to sync the position data as of DD/MM/YYYY to the following incumbents? ", the system is creating a new record under Job Information.

Environment

SAP SuccessFactors Employee Central : Position Management

Reproducing the Issue

  1. Go to Position Org Chart
  2. Select the position you need to edit
  3. Click on edit and change the Higher Level Position
  4. Save it, you will receive the pop-up "
  5. Choose "NO"
  6. Go to the employee´s Job Information
  7. The system have created a new record under Job History

Cause

This is an expected Behavior. 

The sync pop-up is just relevant for the sync between Position to Job Information, that is configured via rule in Position Management Settings. Changing the supervisor based on Parent Position Change is done through a background job if the leading hierarchy is set as position. This will always be executed independent of the sync rule.

Resolution

If the record in job information is not required then it has to be deleted manually. It is not possible to prevent the manager sync if the leading hierarchy is Position.

Keywords

Sync pop up, manager sync, higher level position sync , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-POS-PTJ , Position to Job Information Sync , How To

Product

SAP SuccessFactors Employee Central all versions