2465735 - How to request a license key for SAP EIS / SmartOps

If you need a new license key for your:

• legacy SmartOps application (version < 6.10) or
• SAP Enterprise Inventory and Service-Level Optimization (version 6.10+) application

Errors like the following in the SmartOps application log indicate the need to request a new or updated license

• 2018-08-09 16:34:01 UTC FATAL Application [9] com.smartops.module_manager.ModuleManagerImpl getInstance LicenseManagerException
  com.smartops.module_manager.ModuleManagerException: LicenseManagerException
• Caused by: com.smartops.licensemanager.LicenseManagerException: The isLicensed check failed during startup

• SAP Enterprise Inventory and Service-Level Optimization (EIS) 6.10+
• Versions prior to 6.10 referred to as SmartOps or MIPO

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