Symptom
Software Update Manager (SUM) throws the below error in the step DEPLOY-SDM (Logfile: <Path to SUM>/SUM/sdt/log/SUM/DEPLOY-SDM_XX.LOG)
Jan 9, 2017 12:54:43 PM [Info ]: Auto-updating SDM server...
Jan 9, 2017 12:54:43 PM [Info ]: AS Java process ID 10 has been started.
Jan 9, 2017 12:54:43 PM [Info ]: Command line: <JAVA_HOME>\bin\java.exe -Djava.ext.dir=<Path to SUM>\SUM\sdt\tmp\unpack_SDMKit\/libs -cp . -jar <Path to SUM>\SUM\sdt\tmp\unpack_SDMKit\SDM.jar autoupdate sdmHome=<DRIVE:\>usr\sap\<SID>\<Instance>\SDM\program ignoreversion=true popDir=<Path to SUM>\SUM\sdt\tmp\unpack_SDMKit\
Jan 9, 2017 12:54:43 PM [Info ]: Standard out: <Path to SUM>\SUM\sdt\log\SUM\OPERATESDM_XX.OUT
Jan 9, 2017 12:54:43 PM [Info ]: Process ID 10 has been started.
Jan 9, 2017 12:54:43 PM [Info ]: Waiting for process ID 10, name java.exe to finish.
Jan 9, 2017 12:55:46 PM [Info ]: Process ID 10, name java.exe has been finished, exit code 4.
Jan 9, 2017 12:55:46 PM [Info ]: Process ID 10, name java.exe has been terminated.
Jan 9, 2017 12:56:46 PM [Error ]: Return code condition success evaluated to false for process java.exe for action ACTION_AUTO_UDPATE.
Jan 9, 2017 12:56:46 PM [Error ]: Cannot execute Java process for autoUpdate.
Jan 9, 2017 12:56:46 PM [Error ]: Could not auto-update SDM server.
Jan 9, 2017 12:56:46 PM [Error ]: Cannot update SDM tool.
Jan 9, 2017 12:56:46 PM [Info ]: Deployment message for component SAP_JAVASL : Cannot update SDM tool.
Could not auto-update SDM server.
Cannot execute Java process for autoUpdate.
Return code condition success evaluated to false for process java.exe for action ACTION_AUTO_UDPATE.
The below error is observed in the <Path to SUM>/SUM/sdt/log/SUM/OperateSDM_XX.OUT
Jan 9, 2017 12:55:37 PM Info: Switch temporary to active and active to backup directory structure...
Jan 9, 2017 12:55:37 PM Info: bin
Jan 9, 2017 12:55:37 PM Info: lib
Jan 9, 2017 12:55:39 PM Error: Switch of directory lib failed
Jan 9, 2017 12:55:39 PM Error: Error during switch of directory structure
Jan 9, 2017 12:55:39 PM Error: Close all applications (for example command prompts and file browsers) running in directory <DRIVE:\>usr\sap\<SID>\<Instance>\SDM\program and below, then restart the SDM update.
Jan 9, 2017 12:55:39 PM Error: Error during update of SDM on <DRIVE:\>usr\sap\<SID>\<Instance>\SDM\program
Jan 9, 2017 12:55:39 PM Error: Processing error. Return code: 4
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Environment
Update of AS JAVA with target < 7.1 with SUM in Windows Environment
Product
Keywords
deploy-sdm, ACTION_AUTO_UDPATE, autoUpdate, SAP_JAVASL,"Cannot update SDM tool", lib, "Switch of directory lib failed", "Error during switch of directory structure" , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-CTS-SDM , Software Delivery Manager for Java , Problem
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