Symptom
- Support scope for creating reports for customers;
- Queries related to consulting; e.g Applying Filters.
- How to create a report?
- How to create a tile?
- How to create a dashboard?
Environment
SAP SuccessFactors HXM Suite
Resolution
- Support is predominately focused on system malfunctions or bugs rather than providing consulting to our customers. In principle, consulting issues or how to requests are dealt with on our Community Area on the Support Portal or handled by a member of the Professional Services team.
- In case there is a requirement to create a custom report/tile it is possible to contact the professional services as per KBA 2149831.
- Also, please note that creating calculated columns is out of the support team scope, so if you need help to create it, please contact your partner or professional services: 2149831 - Contacting Professional Services, Partner and Account Management Team - SuccessFactors Cloud
See Also
Keywords
Support Scope, Reporting, Dashboards, Tiles, Analytics, Calculated, column , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To
Product
SAP SuccessFactors HCM Core all versions