SAP Knowledge Base Article - Preview

2467107 - How to create the perfect case for Industry Solutions - Utilities component and subcomponents

Symptom

You want to create a support case for Industry Solutions - Utilities issue, and you want to know which information and details you need to provide in the case.


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Environment

  • IS-U-CA - Contract Accounts Receivable and Payable
  • IS-U-BI - Contract Billing
  • IS-U-IN -  Invoicing
  • IS-U-MD - Master Data
  • IS-U-DM - Device Management
  • IS-U-CS - Customer Service
  • CRM-IU - Customer Relationship Management Utilities Industry
  • CRM-S4-IU - S4CRM:Utilities
  • IS-U-IDE - Intercompany Data Exchange

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

SAP, Industry Solutions, Utilities, CRM, case, message, create,  performance, dump, alert, upload, download, BP, business partner, notification, note, KBA, WIKI, BADI, component, help, sub component, connection, HTTP, R/3, WTS, priority, error, processing, speed up, steps to reproduce, example, user data, logon, system, debug, application, assign, attach, trace, custom, ST30, ST12, ST05, database , KBA , CRM-IU , Utilities Industry , IS-U-CA , Contract Accounts Receivable and Payable , IS-T-CA , Contract Accounting , FS-CD , Collections and Disbursements , IS-PS-CA , Public Sector Contract Accounting , IS-M-CA , Contract Accounts Receivable and Payable , IS-U-IN , Invoicing , IS-U-BI , Contract Billing , IS-T , Industry-Specific Component Telecommunications , IS-M , Media , IS-U , Utilities , IS-U-MD , Master Data , IS-U-CS , Customer Service , IS-U-DM , Device Management , IS-U-IDE , Intercompany Data Exchange , How To

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