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2467790 - Unable to map LDAP group in Business Intelligence LDAP Authentication plugin

Symptom

  • Adding a user to Mapped LDAP Member Groups is successful
  • Updating the LDAP Authentication Plugin does not result in an error
  • Checking event viewer shows that error with adding LDAP group:
    LDAP Authentication failed to verify one or more of the mapped groups.  If the problem persists, please delete and re-map into SAP BusinessObjects BI platform the following group(s): cn=ZZZ_users, ou=groups, ou=XXX, o=YYY
  • CMS logs show the following error:

    LDAP: LdapQueryForEntries: *QUERY* URL: ldaps:///ou=employees,ou=people,ou=XXX,o=YYY?memberurl,uniquemember,objectclass,uid,cn?sub?(cfappaccess=ZZZ)
    LDAP: LdapQueryForEntries: *QUERY* result: 11 took 1266 ms
    SecLdap Error: an error occurred in LdapGetEntries().
    SecLdap Error: an unknown error occurred in LdapGetUsersByGroups().
    LDAP: The following groups could not be verified: cn=ZZZ_users, ou=groups, ou=XXX, o=YYY
    LDAP: SecLdap Error: an unknown error occurred in LdapGetUsersByGroups().
    LDAP Error: Success.
    UserReloadThread: caught exception: LDAP Authentication failed to verify one or more of the mapped groups.  If the problem persists, please delete and re-map into SAP BusinessObjects BI platform the following group(s): cn=ZZZ_users, ou=groups, ou=XXX, o=YYY Plugin error: SecLdap Error: an unknown error occurred in LdapGetUsersByGroups().
    LDAP Error: Success.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Supported LDAP server

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

ldap, authentication, admin limit, adminlimit, admin limit exceeded, import, users, user, secLDAP, query, secLDAP error, LdapQueryForEntries, LDAP_ADMINLIMIT_EXCEEDED, ldaps, BI4, BI 4.1, BI 4.2, 4.1, 4.2, 41, 42 4.0, BI41, BI42, BI40, SBOP, BOBJ, auth, ldap error, security, IBM, AD, Tivoli, eDirectory, Oracle Internet Directory, OID, ODSEE, Sun Java System Direcroy Server, Directory, return code, success code, 11 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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