SAP Knowledge Base Article - Public

2467838 - Maintain Document Types is Missing for Activities in Business Configuration Work Center

Symptom

Your requirement is to maintain the Document Types in the fine-tuning option Maintain Document Types in Activities in Business Configuration workcenter. But the fine-tuning option is missing.

Environment

Cloud for Customer

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview
  3. Select Open Activity List
  4. Select the Fine-Tune tab
  5. Search for activity Activities and select Open
  6. Not able to find the option Maintain Document Types 

Cause

The following scoping question is not included in your system: Do you want to replicate activities from an external application or solution to your cloud solution

Resolution

  1. Navigate to the Business Configuration workcenter.
  2. Access the Implementation Projects view.
  3. Click the Edit Project Scope button.
  4. Go to the Questions section.
  5. Expand the Communication and Information Exchange option.
  6. Within that, expand Integration with External Applications and Solutions.
  7. Further expand Integration into Sales, Service, and Marketing Processes.
  8. Scope the question: Do you want to replicate activities from an external application or solution to your cloud solution?
  9. Finalize the scoping process by selecting Confirm and then Finish.

Keywords

Cloud for Customer, Maintain Document Types , Replicate activities, external application , KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer add-ins all versions