Symptom
Your requirement is to maintain the Document Types in the fine-tuning option Maintain Document Types in Activities in Business Configuration workcenter. But the fine-tuning option is missing.
Environment
Cloud for Customer
Reproducing the Issue
- Go to Business Configuration work center
- Select Implementation Projects view or Overview
- Select Open Activity List
- Select the Fine-Tune tab
- Search for activity Activities and select Open
- Not able to find the option Maintain Document Types
Cause
The following scoping question is not included in your system: Do you want to replicate activities from an external application or solution to your cloud solution
Resolution
- Navigate to the Business Configuration workcenter.
- Access the Implementation Projects view.
- Click the Edit Project Scope button.
- Go to the Questions section.
- Expand the Communication and Information Exchange option.
- Within that, expand Integration with External Applications and Solutions.
- Further expand Integration into Sales, Service, and Marketing Processes.
- Scope the question: Do you want to replicate activities from an external application or solution to your cloud solution?
- Finalize the scoping process by selecting Confirm and then Finish.
Keywords
Cloud for Customer, Maintain Document Types , Replicate activities, external application , KBA , LOD-CRM-ACT , Activities , How To
Product
SAP Cloud for Customer add-ins all versions