Symptom
Your requirement is to update the Description for the Task Activities and Appointment Activities using the Migration workbench. While migrating the data, system throws the error during Simulation:
Process type can’t be changed
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to Business Configuration work center
- Select Implementation Projects view or Overview
- Search and Open the activity Migration of Task Activities / Migration of Appointment Activities
- Upload the Migration File in the migration tool
- Execute Migration for the respective Migration File with Migration Mode Replace already existing records
- You receive the error message mentioned during the Simulation step
Cause
In the General tab of the Migration File, the Document Type Code field is blank.
Resolution
Maintain the value in Document Type Code field, even if it is not mandatory and proceed with the migration activity.
For example:
Document Type Code 0001 for Appointment activities
Document Type Code 0002 for Phone Call activities
Document Type Code 0004 for E-mail activities
Document Type Code 0006 for Task activities
Keywords
Document Type Code, Activities, Task, Appointment, Phone Call, E-mail, Email, Process type can’t be changed , KBA , document type code , activities , task , appointment , phone call , e-mail , email , process type can’t be changed , LOD-CRM-ACT , Activities , How To