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2467913 - SUM: Missing archives in download directory

Symptom

You are performing an update using the Software Update Manager (SUM).

  1. During phase PREP_INPUT_CHECK/READDATA_EXP you receive the following error.
    =========== Missing archives in download directory =========== 
        The procedure requires the following archive(s). 
        Description:
        =============================================
        Archive Export DVD for product S4HANA_OP_1610
        Add it to the download directory "<Download path>".   


  2. During phase PREP_INPUT_CHECK/READDATA_EXP you receive the following error.
    =========== Missing archives in download directory ===========
        The procedure requires the following archive(s).
        Description:
        =============================================
        Archive Export DVD for product ERP/S4HANA
        Add it to the download directory "<Download path>".
  3. During phase PREP_INPUT_CHECK/EXTRACTKRN_PRE you receive the following error.
    =========== Missing archives in download directory ===========  

    The procedure requires the following archive(s).  

    Description:

    =============================================

    Missing archive type 'DBATOOLS.SAR' for OS <x> and DB type 'ORACLE'
    Add it to the download directory "<Download path>".


      Or during Phase "PREP_INPUT_CHECK/SUBMOD_KERNEL_SCAN_TOOLCHK_PRE/KERNEL_DBATOOLS", you receive the following error.


1 ETQ000 ==================================================
1 ETQ399 Executing action 'COLLECT_DBATOOLS' for source and target database
1 ETQ399 ORACLE_HOME is set to <>
1 ETQ399 Selecting DBA Tools archives for target 'exe' and database 'ORA'.
1WETQ399 No DBA Tools archives found
1 ETQ399 No DBA Tools found in the download directory
1EETQ399 Last error code set is: ORACLE_HOME is not set in the environment.
1EETQ399XTherefore, brconnect from the system kernel cannot be used.
1EETQ399XThe DBA Tools must be placed into the download directory.
1EETQ204 Upgrade phase "KERNEL_DBATOOLS" aborted with severe errors ("20220816221600")


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Environment

SAP ABAP System

Software Update Manager (SUM)

Maintenance Planner

Product

SAP S/4HANA, on-premise edition 1511

Keywords

"ORACLE_HOME is not set in the environment", EXTRACTKRN_PRE, PREP_INPUT_CHECK, Missing archives, KERNEL_DBATOOLS, ORACLE_HOME, not set in the environment, SUBMOD_KERNEL_SCAN_TOOLCHK_PRE, DBATOOLS.SAR, ORACLE, READDATA_EXP, Software Update Manager, SUM, Maintenance Planner, Upgrade, Kernel, MP , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-UPG-MP , Maintenance Planning Tools , BC-DB-ORA-DBA , Database Administration , Problem

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