SAP Knowledge Base Article - Preview

2467930 - SMP (Agentry) DecryptPasswordError

Symptom

  • After refreshed of backend ECC system, DecryptPasswordError shown on client
  • DecryptPasswordError shown in SMP server log
  • #ERROR#com.sap.mobile.platform.server.agentry.console###httpXXXXXXXexec-1########
  • #Exception: 11:11:11 01/01/2017 : 3 (Agentry), DecryptPasswordError (Unable to decrypt data: java.lang.IllegalStateException: RSA private key has not been loaded, , ), ..\agentry\server.cpp#2378:ARLoginExRequest::bitRestoreFrom


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Environment

  • SAP Mobile Platform 3.0
  • SAP Mobile Platform SDK 3.0

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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