Symptom
In Account management or account identification following symptoms can be observed:
- User cannot mark address as a default - even if user tries to set a standard address, the system deletes the mark after saving
- The "default" radio button is not populated even if this is the "standard address"
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Environment
- SAP Customer Relationship Management 7.0
- SAP enhancement package 1-4 for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0
Keywords
KBA , CRM-IC-SEA , Account Identification , CRM-MD-BP , Business Partners , BC-SRV-ADR , Address Management / Business Address Services , Problem
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