2468223 - How to configure work mode specific settings for the Alerting in SAP Solution Manager

You use SAP Solution Manager and want to use work mode specific settings for the Alerting of System Monitoring scenario. After reading this documentation, you will be able to:

• Suppress the notifications for a specific object when a given work mode is in process (i.e., you do not want to receive availability alerts when a system is under a Planned Downtime work mode)
• Send the notification to other recipients when a certain work mode is active (i.e., send the notifications who someone in charge of the system administration during a maintenance stage)
• Set up specific behaviours of the notifications when a work mode is scheduled (i.e., advance notifications settings during the business peak hours for a given object)

* These features and others can be configured at alert, managed object, template and global level.

** This procedure also applies to other scenarios such as PI Monitoring.

• SAP Solution Manager 7.1
• SAP Solution Manager 7.2

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