SAP Knowledge Base Article - Public

2468596 - Value Help is not Available for Field ABC in Advanced Search of Activities Work Center

Symptom

Value selection functionality is not available in Activities work center Appointments view for fields Account and Contact and in Tasks view for fields Owner, Account and Contact.

Reproducing the Issue

  1. Go to Activities work center.
  2. Select Appointments view.
  3. Select the Advanced Filter icon.
  4. Observe fields Account and Contact.

Or:

  1. Go to Activities work center.
  2. Select Tasks view.
  3. Select the Advanced Filter icon.
  4. Observe fields Account, Contact and Owner.

 

Cause

The above mentioned fields do not have value selection functionality in the current release of SAP Hybris Cloud for Customer.

Resolution

Requesting value selection functionality for these fields qualifies as a new feature request.

Keywords

KBA , LOD-CRM-EMP , Employee , Product Enhancement

Product

SAP Hybris Cloud for Customer add-ins 1705