Symptom
- Issue installing the SAP Contact Center "AKA BCM" software in user system
- After launching CDT (Communication Desktop), the application is getting the error:
- "The SAP Contact Center workstation components missing; Install the latest 7.0 version"
- This Web site wants to install the following add-on: "SAP Contact Center Terminal" from "SAP Labs Finland Ltd.".
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, cloud edition all versions ; SAP Contact Center, on-premise edition 7.0
Keywords
Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0, 7.0.1, 7.0.2, 7.0.3, 7.0.3.100, 7.0.4, 7.0.4.100, 7.0.5, 7.0.6, 7.0.6.100, Installation error, Install, workstation, components missing, Contact Center, ContactCenter, ContactCentre, website, add-on: "SAP Contact Center, SAP Labs Finland Ltd , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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