Symptom
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SSO is enable in SAP Contact Center and client certificate is expired
- User is not be able to logon at all from that workstation
- CDT gets stuck in "Loading..." and doesn't show login screen at all
- In Connection Server log, the following error is captured:
ERR> SecureContext::VerifyClient: CertVerifyCertificateChainPolicy failed due to error [0x800b0101] in PolicyStatus
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , How To
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