SAP Knowledge Base Article - Public

2468799 - Application error when placing an user on LOA

Symptom

System throws an applcation error when placing an user on LOA

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Issue while applying LOA for all users and all time types when Job Info Event derivation rule is "On" or "Off".

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System gives an error while submitting the LOA in Manage Time Off.

Cause

Error occured due to catch all end logic statement in the event-reason rule which was mapped to Job information portlet

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Resolution

Note that cofigured event-reason is overridden from the " AA_EvntRsns_Derivations_JobInfo2" rule.

LOA does not support to event-reason override . You must choose only two below mentioned event reasons as your leave of absence event reasons.Please do not use different event reasons or override these event reasons in,for example, a rule .Leave of absence will not work correctly if you do that.

- For start of leave of absence - LOA Start

- For end of leave of absence - LOA End

 

Keywords

LOA Leave of absence Event reason override rule catch-all , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions