Symptom
Need to add custom role for workflow approver type
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Environment
SuccessFactors: Employee Central - Workflows
Reproducing the Issue
- Created a Custom role "COO" for Job relationship portlet
- It is available within the Job Relationship Portlet
- However, we need to select it as a workflow approver type,But Custom COO does not appear as an option
Resolution
- This is an expected behaviour, currently we do not support the addition of Custom Roles under workflow approver type.
- For the list of supported job relationship types, please see the following section of the handbook: Workflow Participant Types
- If an additional job relationship is added using one of the pre-delivered externalCodes, you can select this role to send approver steps to both job relationships of this type, please see the following KBA for further details:
2432613 - Custom Managers under approver dropdown for workflow
Note: If this is a business requirement, please raise an enhancement request for Product Management Team review and consideration. See KBA 2090228 for more information about submitting product enhancement requests.
Keywords
Custom role, workflow approver type, custom, job realtionship, jobreltype, approver workflow, role , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem