SAP Knowledge Base Article - Preview

2468995 - BC-CCM-MON scope of cover / Types of issue where BC-CCM-MON can assist

Symptom

The purpose of this KBA is to clarify component BC-CCM-MON's scope of cover. Incorrectly raising a case to component BC-CCM-MON might lead to longer initial response time, or longer wait time while routing the case to the right component.


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Environment

  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

BC-CCM-MON, CCMS, RZ20, RZ21, RZ23N, GRMG, SAPCCM3X, SAPCCM4X, SAPCCMSR, CCMPING, sapstartsrv integrated agent, SOLMAN_SETUP, SM_WORKCENTER. , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , How To

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