2469211 - Incorrect approver type display in Workflow confirmation pop-up

Issue with approver type display in Workflow confirmation pop-up

SAP SuccessFactors,Employee Central

There are 2 dynamic roles in the workflow.One is Approval role (HRD) and one is CC role (C&B).

When the workflow is triggered the HRD role is displayed correctly, i.e we can see the name of the HRD. However for the C&B role we only view the Position title. Please refer the below screenshots:

It is working fine as expected because incase of approver section ,system automatically calculates the conditions and picks up an user to approve the workflow i.e is the reason you are able to find the user's name.

Whereas incase of Cc section, notification is sent to all the users in the dynamic group who belongs to that particular position i.e is the reason you are able to find position name .

This is expected behavior.

approver type Workflow confirmation pop-up , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem