SAP Knowledge Base Article - Preview

2469632 - Data Services Management Console > Administrator page is fully blank - SAP Data Services 4.x

Symptom

  • Open Data Services Management Console through IE then open Administrator, it shows blank page
  • Open Data Services Management Console through Chrome it shows it's loading all the time.
  • In webadmin.log:
    [  SEVERE ] Unable to init Access Server - <server name>:<port>,
                         error : Connection to server at '<server name>:<port>' failed:
                         Connection refused: connect (local port ***** to address 0:0:0:0:0:0:0:0, remote port <server name>:<port> to address <server name>(port))
    [  SEVERE ] Unable to create Access Server - <server name>:<port>,
    [  SEVERE ] Invalid connection to Access Server - <server name>:<port>. (BODI-3012001)
                         error : While sending a message to the socket '7e7689d2[SSL_NULL_WITH_NULL_NULL: Socket[addr=<server name>/<server IP>,port=****,localport=****]]'
                         caught the exception: Remote host closed connection during handshake
  • Low number of repositories and cleaning Tomcat cache doesn't work.
  • DSMC > Adminitrator, page is fully blank and when using "Inspect" under DSMC > Administrator tab, it is possible to see that admin.jsp.14 (AwJSTreeView) / admin.jsp.15 (AwHome) on pending state.


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Environment

  • SAP Data Services 4.x

Product

SAP Data Services 4.2

Keywords

data services management console, DSMC, blank page, loading, BODI-3012001, access server, AS, empty , KBA , EIM-DS-SVR , Administration/Server , Problem

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