SAP Knowledge Base Article - Preview

2470146 - Is it Possible to Have Conversion for Service Tickets ID During Migration?

Symptom

You are migrating Service Tickets into the system using migration but the Service Ticket ID which was provided in the Migration template is automatically considered as the Service Ticket ID in C4C. You would like to know whether there is an option to use Conversion for ID (where system generates ID from C4C system).


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Product

SAP Cloud for Customer add-ins all versions

Keywords

KBA , LOD-CRM-ACC , Account , How To

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