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SAP Knowledge Base Article - PublicSymptom
Connecting to SAP Analytics Cloud gives below error message:
Environment
- SAP BusinessObjects Cloud
- SAP Analytics Cloud
Reproducing the Issue
- Browse to <YourTenantURL>.<data center>.sapbusinessobjects.cloud
- Notice the error
Cause
This message indicates a router configuration issue at SAP
Resolution
Please check if there is a recorded outage with your SAP Analytics Cloud Tenant by accessing the Cloud Availability Centre below:
- Cloud Availability Centre - https://launchpad.support.sap.com/#/cacv2 (Please Note: This service is only available for Production Tenants)
- ##2712168 - How to check the availability of SAP Analytics Cloud (SAC) and SAP Digital Boardroom
If this outage is not shown, please Create an case against the Component LOD-ANA-ADM
See Also
- Help portal
- SAP Community network portal ( Questions & Answers / Direct Link to Create Question / Blogs )
- SAP Community WIKI
- Ideaplace forum ( for enhancement requests & new features )
- Watch these videos to help start your journey with SAP BusinessObjects Cloud
- Training videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training Events
- Past Event Recordings
- New user handbook
- Roadmap
- How to connect to on-premise data
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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Keywords
EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, unreachable, down, not responding, cannot connect , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem