Symptom
Learning History report types have different filter options
Environment
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Login to LMS Admin
- Navigate to Reports (button in top right)
- Search for Learning History
- Expand the (+) icon next to Learning History
- When running just "Learning History" (PDF & HTML report types), the options are:
- User, User Status, Completion Dates, Report Type, Learning Events to Include, Print Comments, Sort options
- Learning History (CSV) options are:
- User, Completion Dates
Cause
This is by design:
- CSV version of reports are more granular and are meant to return more data
- Additional filtering options were added to the HTML & PDF versions to minimize run time since they are typically run on demand and make them easier to read
Resolution
- An enhancement request can be raised to request Product Development to consider adding in more filtering options for the CSV reports in future versions.
- Please see KBA 2090228 for more information on how to submit an enhancement
- Another option would be to create a custom report or modify the existing report to include the additional filtering options desired
- Custom Reporting falls outside of the scope and skill set of customer support
- Please see KBA 2379690
Keywords
SF SuccessFactors LMS Learning Management System Learning History (CSV) report PDF HTML type filter options , KBA , LOD-SF-LMS-REP , Reporting Data , Problem
Product
SAP SuccessFactors Learning all versions