SAP Knowledge Base Article - Public

2470979 - Eligibility Rules Do Not Apply for Inactive Employees in Compensation

Symptom

Apply Eligibility Rules does not have any impact on inactive users in SuccessFactors Compensation

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Go to Compensation Home > Template > Define Planners
  2. Make sure inactive employees are included for the plan
  3. Apply Eligibility Rules
  4. Notice few inactive users are still eligible despite 

Cause

  • This is the expected behavior.
  • Eligibility rules configured at UI level in Compensation Home > Plan Setup > Eligibility Rules are applied only on the active users but not for inactive user.
  • Even when "Starting point for eligibility" is selected as "All employees are eligible" and Include inactive users is selected for the template.

Resolution

  • Only eligibility rules defined at User Directory File level will affect inactive users. This is applicable for legacy Non-EC rules as we can handle inactive users via the EC business rules.
  • This is the only way you can make an inactive employee eligible for the compensation.

Note: Make the user active first then update the COMPENSATION_ELIGIBLE column to TRUE and import the UDF, as changes in the UDF for inactive users other than Status = Active/Inactive are not allowed (best practice: Import new UDf setting the inactive users to Active, Export UDF again, Import new UDF with new *_ELIGIBLE values, export UDF again, set users back to Inactive).

  • The same applies for MERIT_ELIGIBLE, LUMPSUM_ELIGIBLE, EXTRA_ELIGIBLE.

Keywords

sf, success factors, CMP, VRP, eligible inactive user, terminated user eligible, incorrect users eligible , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Compensation all versions