This Expert Webinar session, delivered 23 May 2017, provides an overview of SAP Supportability Tools with tips on troubleshooting and resolving CRM issues.
- SAP Launchpad
- Expert Chat
- Automated Note Search Tool
- Performance Assistant Note and KBAS Search (PANKS) for SAPGUI
- CRM IC Customizing Check Tool
- CRM Documentation
- Creating CRM Incidents
Duration: 40 minutes
This Technical Webinar covers:
- SAP Customer Relationship Management
- SAP System Admins
- Key users
- Partner (ext.), Customer (ext.)
KBA , CRM-BF , Basic Functions , BC-UPG-NA , SAP Notes Assistant , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , CA-WUI , WebClient User Interface , How To
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