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2471523 - Agentry iOS client version does not work on iPad Air with iOS 10.0.2 if application is reset or is a new install


  • Agentry client has been reset or is a new install
  • After entering ID and password, user is prompted with a pop-up box that says" Must Connect to Server"
  • User cannot tap 'OK' to proceed, effectively making the application frozen
  • The application can be swiped closed, but re-attempting the process yields the same results



  • Agentry Client version
  • iOS 10.0.2
  • SMP 2.3


SAP Mobile Platform 2.3


iPad Air, iOS, SMP 2.3, iOS 10, iOS 10.0.2, Agentry Client, Agentry , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , Bug Filed

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