SAP Knowledge Base Article - Preview

2471540 - 0 emails sent when trying to send activation e-mails on Identity Authentication

Symptom

Users are imported to SAP Identity Authentication tenant, but when clicking on "Send E-mails", a message is received, stating "0 emails sent".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Cloud Platform Identity Authentication Service

Product

SAP Cloud Identity Services all versions

Keywords

0, emails, e-mails, sent, send, unlock, users, activation email , KBA , BC-IAM-IDS , Identity Authentication Service , How To

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