SAP Knowledge Base Article - Public

2471634 - The Manual Performance and Manual Potential Rating are not being validated as required fields in a collaborative step - Performance Management

Symptom

The Manual Performance and Manual Potential Rating are not being validated as required fields in a collaborative step.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performace Management

Reproducing the Issue

  1. In the form template, set the Manual Performance Rating and Manual Potential Rating as required fields or the Manager in the evaluation step.

    Capture1.PNG

  2. This step is a collaborative step between the Manager, All Matrix Managers and employee.

    Capture2.PNG

  3. Log in as the Manager and open the form.
  4. Send the form to next step without entering Performance and Potential Rating.
  5. The form is moved to next step without entering the required fields.

    Capture3.PNG

Cause

The required fields are not being validated because there is no Exit User defined in the collaborative step.

Resolution

Set the Manager as the Exit User in the route map. Launch a new form so that the Performance and Potential ratings will be validated as required for the Manager.

Keywords

SuccessFactors, SF, Performance, Management, form, required, field, collaborative step, c-step, PM form, route map, exit user, manager, employee, rating, ratings , KBA , csg_q , LOD-SF-PM-FRM , Forms & Templates , How To

Product

SAP SuccessFactors Performance & Goals all versions