Symptom
Receive You do not have permission to download this file error when:
- Downloading results of a job in Scheduled Job Manager
- Downloading results from the Check Tool
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Navigate to Admin Center > Scheduled Job Manager
- Locate a job and select View Details
- Select Download Status to download the file
- Receive error
OR
- Navigate to Admin Center > Check Tool
- Select a check with Errors or Warnings
- Select the Export icon on the right-hand side of the Results bar to download the file
- Receive error
Cause
User does not have permissions to access downloads for all jobs
Resolution
- Navigate to Admin Center > Manage Permission Roles
- Select the role
- Select the Permission... button
- Under the Administrator Permissions section, select Manage User
- Select Allow users to view all the jobs. (By Disabling this option, users can view only their job status.)
Keywords
success factors, SF, SFSF, results, downloads, files, Job Response, Permission, exports, exporting, ECT-63153 , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , LOD-SF-CAL-CHK , SuccessFactors Calibration Check Tool , LOD-SF-CDP-CHK , SuccessFactors Career Development Planning Check Tool , LOD-SF-CMP-CHK , SuccessFactors Compensation Management Check Tool , LOD-SF-CPM-CHK , SuccessFactors Continous Performance Management Check Tool , LOD-SF-EC-CHK , SuccessFactors Employee Central Check Tool , LOD-SF-EP-CHK , SuccessFactors Employee Profile Check Tool , LOD-SF-INT-CHK , SuccessFactors Integration Check Tool , LOD-SF-MDF-CHK , SuccessFactors Meta Data Framework Check Tool , LOD-SF-MEN-CHK , SuccessFactors Mentoring Check Tool , LOD-SF-MTR-CHK , SuccessFactors 360 Multi Rater Check Tool , LOD-SF-OBD-CHK , SuccessFactors Onboarding Check Tool , LOD-SF-PLT-CHK , SuccessFactors Platform Check Tool , LOD-SF-PM-CHK , SuccessFactors Performance Management Check Tool , LOD-SF-PRS-CHK , SuccessFactors Presentations Check Tool , LOD-SF-RCM-CHK , SuccessFactors Recruiting Management Check Tool , LOD-SF-RMK-CHK , SuccessFactors Recruiting Marketing Check Tool , LOD-SF-RNR-CHK , SuccessFactors Reward and Recognition Check Tool , LOD-SF-RPO-CHK , SuccessFactors Recruiting Posting Check Tool , LOD-SF-SCM-CHK , SuccessFactors Succession Management Check Tool , LOD-SF-TIH-JPB-MIG , Migration to Job Profile Builder , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-VRP-CHK , SuccessFactors Variable Pay Programs Check Tool , Problem