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2471998 - Error 4002 "Login failed" when trying to connect to SAP ASE

Symptom

  • Error 4002 is returned when attempting to log into ASE.
  • The error can be seen using any type of client, this example shows the error when using isql:

Msg 4002, Level 14, State 1:
Server 'ASE_NAME':
Login failed.
CT-LIBRARY error:
        ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.


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Environment

SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

login, failed, password, reset, connect, connection, log in , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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