SAP Knowledge Base Article - Public

2472042 - Potential rating label not showing in Succession Talent Card


  • Potential rating label shows in People Profile but doesn't show in Succession Talent Card
  • Rating label not visible in Talent Card


SuccessFactors BIZX: Succession Management

Reproducing the Issue

1: Go to People Profile and search for user who has Potential rating-> rating label shows in the portlet, as below:


 2: Potential portlet is added to show in Succession Talent Card, as below:


3:  Go to Succession Org Chart v12-> search for the same user, open the Talent Card & no rating shows, as below:



If you have mapped rating label field of Potential portlet to picklist in xml then Talent Card will never show picklist value as it is invalid xml configuration.


SuccessFactors open an case with Cloud Product support to check the configuration of Potential portlet in data model xml, as below:

Open the data model xml and go to Potential portlet with xml id 'sysOverallPotential' and then check Rating Label (xml id label) field

<rating-field rating-name="label" visibility="view" max-length="128" display-size="30" max-file-size-KB="1000">
<label>Rating Label</label>
<picklist id="yesno"/>                                                 # Incorrect configuration

Rating label values in rating label field (with xml id label) comes automatically from Potential matrix grid rating scale therefore it is not needed to map picklist to this field for rating values. If you want to update rating drop-down values then you need to update Potential matrix grid rating scale.

After removing picklist from Rating label field, you would be able to see Potential rating value in Talent Card, as below:


NOTE#  The above configuration applies to all trend elements; sysOverallPerformance, sysOverallCompetency, sysOverallObjective, sysOverallCustom1 & sysOverallCustom2 that means the rating values for these trend portlets come automatically from their respective Matrix Grid Rating Scale so no need to map picklist to any rating field.


  • Potential rating
  • rating in Talent Card
  • Talent Card
, KBA , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors Succession & Development all versions