2472144 - HANA Backup Using Backint fails with the error: [447] backup could not be completed, [110203] Not all data could be written

Symptom

BACKINT Backup via IBM Spectrum Protect, formerly known as Tivoli Storage Manager (TSM), fails with error in backup.log:

ERROR BACKUP SAVE DATA finished with error: [447] backup could not be completed, [110203] Not all data could be written: Expected <number of bytes> but transferred <number of bytes>
visible in backup.log

When you look at indexserver trace, you can find the following message:

BackupHandlerImpl.cpp(00452) : Error during log segment backup: exception 1: no.110089 (Backup/Destination/impl/BackupDest_DestCallback.cpp:130)
Error writing backup to 'BACKINT' '/usr/sap/<SID>/SYS/global/hdb/backint/log_backup_1_0_12137984_12139904'

And nameserver trace contains the following entry:

BackupDestBackint_Executor.cpp(00278) : Backint did not respond for 600 seconds, killing pid <pid>

This leads to "backint terminated" messages in backint.log, like the following:

exception 1: no.110508 (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:234)
Backint exited with signal 9

Or, a RED Alert in Early Watch Alert report is observed as follows:

" Severe issues for operating or administration in terms of backup/recovery have been detected."

"The log backup operating appears to be critical. Frequent log backups could not be detected."

Environment

SAP HANA Database 1.0 and higher
IBM Spectrum Protect Backint Provider (formerly known as Tivoli Storage Manager)
EMC Data Domain Boost for Databases and Applications

Product

SAP HANA 1.0, platform edition

Keywords

TSM, Tivoli, IBM, IBM Spectrum Protect, EMC Data Domain Boost for Databases and Applications , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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