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2472793 - HANA process hdbdaemon HDB Daemon not running

Symptom

  • After patching SLES 11 SP3 to SLES 11 SP4, end user receives the below error while starting HANA DB on system with "HDB start on hana server":
"process hdbdaemon HDB Daemon not running"
  • In the HANA service trace files that have persistence (indexserver, xsengine, dpserver, docstore etc.), the below error is observed :
[thread_id]{-1}[-1/-1] <timestamp> f PersistenceLayer PersistenceController.cpp(00679) : startup failed exception 1: no.3000284 (DataAccess/impl/SavepointImpl.cpp:4067)
Could not read AnchorPage, none of 2 found copies contains valid data
exception throw location:
1: 0x00007f8b86b41a00 in DataAccess::SavepointImpl::loadRestartPage(PageAccess::PageIO&, unsigned long, bool, bool)+0x2d10 at SavepointImpl.cpp:4067 (libhdbdataaccess.so)
2: 0x00007f8b86ab3edf in DataAccess::PersistenceManagerImpl::prepareOpen(unsigned long, bool, bool)+0x5b at PersistenceManagerImpl.cpp:5835 (libhdbdataaccess.so)
Customer did not have replication enabled also they did not try to change encryption all incidents and bugs I can find reference one of these two situations

  • Performing a recovery fails with the error:
2017-02-10 11:43:54.011720 f PersistenceLayer PersistenceController.cpp(00598) : log recovery failedexception 1: no.2000036 (unknown file:0)
Invalid size 0 requested; $file$="<root>/logsegment_000_directory.dat" ((open, mode= RW, access= rw-rw-r--, flags= DIRECT|MUST_EXIST), factory= (root= "/sapmnt/log/<SID>T/mnt00001/hdb00001/" (access= rw-rw-r--, flags= AUTOCREATE_DIRECTORY, usage= LOG, fs= ext3, config= (async_write_submit_active=auto,async_write_submit_blocks=new,async_read_submit=off,num_submit_queues=1,num_completion_queues=1,size_kernel_io_queue=512,max_parallel_io_requests=64,min_submit_batch_size=16,max_submit_batch_size=64))


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Environment

  • SAP HANA database 1.0
  • SAP HANA database 2.0

Product

SAP HANA 1.0, platform edition

Keywords

AnchorPage, loadRestartPage, consistent, corruption, persistence layer, page , KBA , HAN-DB , SAP HANA Database , HAN-DB-PER , SAP HANA Database Persistence , Problem

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