SAP Knowledge Base Article - Public

2472927 - It is not possible to disable Global Information Element - Employee Central

Symptom

Is it supported to disable the Global Information Element (globalInfo)?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors HXM Suite
  • Employee Central - Dependents Management
  • Employee Central - Job Information
  • Employee Central - Employment Information

Cause

It is currently not supported to disable the globalInfo element.

This can cause unexpected behaviour and errors, in any portlet for which you have configured Country Specific Fields (CSF) including: Job Information, Home Address, Personal Information and National Id Information.
You may also see errors in Adhoc, ORD Reports and Advanced Reporting.

Resolution

If you do not wish to use global Information in the personal Information section, please do not disable the globalInfo element.  Simply do not configure CSF instances of the globalInfo elements. Please note, if you do not configure CSF instances of the globalInfo elements, you will still see the Global Information Header in Personal Information, but no fields will be displayed when selecting a country.

Please also ensure to have at least the Country field enabled in globalInfo, since the element configured without fields can also lead to issues.

View:

  • 3547262 - Missing globalInfo country Under Personal Information Does Not Allow personal information Update

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:Data Model Field Information for Employee Central -                                                                                                                                         

 Chapter:Global Information (hris-element-id: globalInfo)

See Also

  • 2586311 - Manage Business Configuration: Which hris-elements must be enabled and configured for Employee Central
  • 3547262 - Missing globalInfo country Under Personal Information Does Not Allow personal information Update
  • 2533354 - Missing field in global info portlet
  • 3283107 - When saving personal information, application error pops up
  • 2533354 - Missing field in global info portlet
  • 3066117 - How to export Data Models?
  • 2651585 - Manage Business Configuration: How to Generate Business Configuration Audit logs via Manage Scheduled Jobs
  • 2236017 - Mass Deletion of MDF Data via Import

Keywords

Global Information Element, globalInfo, disable , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions