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2473000 - JVM crash during startup on AIX with large heap size

Symptom

  • A server process fails to start due to a JVM crash.
     
  • The logs in the work folder show errors similar to the following:

dev_server
================

F ********************************************************************************
F *** ERROR => Java VM crashed.
F ***
F *** Please see section 'Java process issues'
F *** in SAP Note 1316652 for additional information and trouble shooting advice.
F ********************************************************************************

std_server
================

# A fatal error has been detected by the SAP Java Virtual Machine:
#
# SIGSEGV (0xb) at pc=0x0a000200031daafc, pid=26607664, tid=11823
# accessing faulting address: 0x0a0002001fff0000
#
# JRE version: Java(TM) SE Runtime Environment (6.0_115-b12) (build 6.1.090)
# Java VM: SAP Java Server VM (6.1.090 25.51-b02 Apr 29 2016 16:37:17 - 61_REL - optU - aix ppc64 - 6 - bas2:268520 (mixed mode) compressed oops)
# Problematic frame:
# J4 27930 C2 com.sun.org.apache.xerces.internal.impl.dtd.XMLDTDValidator.handleStartElement(Lcom/sun/org/apache/xerces/internal/xni/QName;Lcom/sun/org/apache/xerces/internal/xni/XMLAttributes;Lcom/sun/org/apache/xerces/internal/xni/Augmentations;)Z (506 bytes) @ 0x0a000200031daafc [0x0a000200031d9c80+0x0000000000000e7c] (sp=0x0000000121584c90) (pc=0x0a000200031daafc)

  • The system runs on AIX OS.
     
  • The heap size was recently increased to a larger size.
     
  • JVM version used is 6.1 with patch lower than 101.


Read more...

Environment

SAP NetWeaver Application Server for Java

Product

SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

java virtual machine startup start starting bootstrap crashed vm jvm sigsegv xerces ppc64 heap size , KBA , BC-JVM , SAP Java Virtual Machine , Problem

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