Symptom
When trying to start PowerDesigner it fails.
Windows event manager raises the following messages:
Faulting application name: PdShell16.exe, version : 16.6.1.5066, horodatage : 0x574f067e
Faulting module name: KERNELBASE.dll, version : 6.1.7601.17514, horodatage : 0x4ce7c78c
Exception code: 0xe0434352
Fault offset: 0x000000000000a49d
Faulting application path: C:\XXX\ZZZ\PowerDesigner 16\PdShell16.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
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Environment
- SAP PowerDesigner (PD) 16.6
Product
SAP PowerDesigner 16.6
Keywords
KERNELBASE.dll, PdShell16.exe , KBA , BC-SYB-PD , PowerDesigner , Problem
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