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2473001 - Kernel error when starting PowerDesigner - SAP PD

Symptom

  • When trying to start PowerDesigner it fails.
  • Windows event manager raises the following messages:

Faulting application name: PdShell16.exe, version : 16.6.1.5066, horodatage : 0x574f067e
Faulting module name: KERNELBASE.dll, version : 6.1.7601.17514, horodatage : 0x4ce7c78c
Exception code: 0xe0434352
Fault offset: 0x000000000000a49d
Faulting application path: C:\XXX\ZZZ\PowerDesigner 16\PdShell16.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll


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Environment

  • SAP PowerDesigner (PD) 16.6

Product

SAP PowerDesigner 16.6

Keywords

KERNELBASE.dll, PdShell16.exe, failing, kernel , KBA , BC-SYB-PD , PowerDesigner , Problem

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