SAP Knowledge Base Article - Preview

2473018 - Service Agents are Missing in the Manager's Contact List

Symptom

You, as a Line Manager, want to see all Employees and Service Agents under your responsibility in the Contact List of the Managing My Area WorkCenter.

But you can only see internal Employees in the list, Service Agents never appears in the Contacts List.


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Product

SAP Business ByDesign all versions

Keywords

KBA , contact list of the managing my area , see all employees and service agents und , service agents never appears in the cont , SRD-HR-PAD , Personnel Administration , How To

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