Symptom
An output request fails to print. In SP01 the spool is in "Error" status with an OS level message returned from the host spooler or print server.
- On Windows the error may be:
"Warning: Device unknown" - Status: Problem (Error in host spool system)
- Job status: Waiting in host spooler
- Error: Error in host spool sys.
- Info: / Message: Warning: Device unknown
- Windows may also return error:
"The printer name is invalid." - Windows/NT error 1801 [\\ServerName\PrinterName]: "The printer name is invalid."
- On Linux the error may be:
- Message from host spool: /usr/bin/lpr: The printer or class was not found.
- On AIX the error may be:
- enq: (FATAL ERROR) : 0781-048 Bad Queue or device name
*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*
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Environment
- SAP R/3 4.6C
- SAP ERP 6.0, all releases
- SAP NetWeaver, all releases
- SAP S/4HANA on-premise, all releases
- SAP ABAP Platform, all releases
Product
Keywords
Print, Printing, OS, SP01, SPAD, SPO, Spool, WP, Work Process, Access Method, Printer Driver, Warning: Device unknown, Error in host spool sys, Windows/NT error 1801, The printer name is invalid, /usr/bin/lpr: The printer or class was not found, enq: (FATAL ERROR) : 0781-048 Bad Queue or device name, Host Printer, Destination Host, Output Device, Access Method S, Access Method U, Access Method C , KBA , BC-CCM-PRN , Print and Output Management , BC-CCM-PRN-DVM , Printer Administration , Problem
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