2473024 - Spool Error "Warning: Device unknown"

An output request fails to print. In SP01 the spool is in "Error" status with an OS level message returned from the host spooler or print server.

• On Windows the error may be:
  "Warning: Device unknown"
• Status:                 Problem (Error in host spool system)
• Job status:           Waiting in host spooler
• Error:                    Error in host spool sys.
• Info: / Message:   Warning: Device unknown

• Windows may also return error:
  "The printer name is invalid."
• Windows/NT error 1801 [\\ServerName\PrinterName]: "The printer name is invalid."

• On Linux the error may be:
• Message from host spool:  /usr/bin/lpr: The printer or class was not found.
  
  
• On AIX the error may be:
• enq: (FATAL ERROR) : 0781-048 Bad Queue or device name
• 
• 
   

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*

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Print, Printing, OS, SP01, SPAD, SPO, Spool, WP, Work Process, Access Method, Printer Driver, Warning: Device unknown, Error in host spool sys, Windows/NT error 1801, The printer name is invalid, /usr/bin/lpr: The printer or class was not found, enq: (FATAL ERROR) : 0781-048 Bad Queue or device name, Host Printer, Destination Host, Output Device, Access Method S, Access Method U, Access Method C , KBA , BC-CCM-PRN , Print and Output Management , BC-CCM-PRN-DVM , Printer Administration , Problem