Symptom
The Readiness Percentage displays as 0% for all recommended successors in the Succession Org Chart, even though the users have competency ratings for the competencies of the target role.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Succession & Development
Reproducing the Issue
- Go to Succession Org Chart > search for the position/user > click the Position Node to open the Position Card;
- Click “Add Successor” > wait for the list of suggested successors to load;
- All suggested successors display with 0% readiness:
Cause
Succession Planners will be able to view the Readiness Percentage of the successors according to their permission over the user’s “readiness_meter" field from Career Worksheet. It’s likely that the permissions for this field have not been defined or that they were granted based on the user’s relationship (employee’s manager EM, employee’s HR manager EH, etc).
Resolution
To resolve the issue, the Career Worksheet template should be modified to include read permission over the “readiness_meter" to the Succession Planners in the instance.
Since the Succession Planners usually will not have any kind of relationship to the successors they are nominating, it’s recommended to allow visibility over the “readiness_meter" field for all roles (*).
To achieve this, the following XML code should be configured in the Career Worksheet template:
<field-permission type="read">
<description><![CDATA[Everyone may read the readiness_meter field]]></description>
<role-name><![CDATA[*]]></role-name>
<field refid="readiness_meter"/>
</field-permission>
Keywords
SOC, Succession Org Chart, Readiness, Percentage, Recommended, Suggested, Successors, 0%, blank, not calculated, zero percentage, career, worksheet, role, jdm, nomination , KBA , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM , Succession Management , Problem