SAP Knowledge Base Article - Public

2473168 - Missing Functionality - Accessing Onboarding New Employee Step in Android Smartphones - Onboarding 1.0 [Mobile]


This article provides information if Android Smartphones are supported to access SAP SuccessFactors Onboarding 1.0


  • SAP SuccessFactors Onboarding 1.0
  • Android OS Mobile Devices


  • Before 1705 Release,If customer use onboarding 1.0 in Chrome browser on Android device, it will yield standard Browser compatibility error. 
  • After 1705 Release, feature has been released to support Onboarding 1.0 using Chrome browser on an Android device, but only prerequisite is DocuSign feature must be enabled. 
  • It will not work for our native signature method(click to sign option).


  • Android, onboarding 1.0, Chrome browser, browser compatibility
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