SAP Knowledge Base Article - Public

2473176 - Onboarding 1.0 to Learning Integration

Symptom

Configuring ONB 1.0-Learning Integration.

Environment

  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Learning 

Resolution

There is not an actual integration between ONB and Learning.
ONB integrates to Platform (EP) and Learning picks up new hire information from the Platform (EP-Employee profile) via Connectors.

Case 1:RCM-ONB-EC(no pre-day enabled)

  1. Onboarding 1.0 started
  2. candidate will be hired in EC (user ID will be generated)
  3. User ID sync through (HRIS Job)}-->Employee profile----{job syncs user ID to Learning}-->User created in Learning (candidate will access course through is user ID) 

Case 2:RCM-ONB-EC (preday 1 enabled with feature use temp id as permanent id is active in provisioning)

  1. Onboarding 1.0 started---->preday temporary user ID will be generated and updated in EP--{job syncs user ID to Learning}----->User created in Learning (candidate will access course through is temporary user ID)
  2. Once candidate hired in EC --{HRIS job send details to update in EP}---EP will be updated with permanent id (is same as of temporary id) and Learning record is synced.
    Since the candidate and new hire ID are the same, there should be no change in Learning. 

Case 3:RCM-ONB-Third party HRIS (not successfactor EC-preday1 enabled)

  1. Onboarding 1.0 started---->preday temporary user ID will be generated and updated in EP--{job syncs user ID to Learning}----->User created in Learning (candidate will access course through is temporary user ID)
  2. SAP HCM will send different record to Employee profile and data will not be in sync in this scenario.
  3. In this case, in Learning, the temporary record and the permanent record should be merged into one (this process is not automatic and has to be done manually, see References for related articles).

As per ONB Product Experts Advice, the best or preferred option is Case 1 because the candidate may end up not joining the organisation. Therefore, we recommend having the candidate take courses after joining the organisation and it will not lead to legal issues for customers..

Keywords

onboarding, 1.0, onb, learning, lms, integration, pre, day, hire, 1, merge, user, duplicate , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , How To

Product

SAP SuccessFactors Learning all versions ; SAP SuccessFactors Onboarding all versions