2473227 - SSO is not working for user type as communication user when logging in to end user logon

Symptom

Previous to activating SAML changes to link the Alias field to a user account, approvers were set up as communication user account type to access the GRC NWBC system through SSO. Post SAML change, approvers were no longer able to access the NWBC portal, and were presented with an authentication screen to enter a password even though SSO was applied.

Environment

SAP GRC Access Control 10.0 / 10.1

End User Logon
Single Sign On (SSO)

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP NetWeaver 7.4

Keywords

approver, role owner, communication, dialog, user type, enduser logon , KBA , grc , access request , GRC-SAC-ARQ , Access Request , How To

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