SAP Knowledge Base Article - Public

2473529 - R Visualization icon is greyed out in SAP BusinessObjects Cloud


  • R visualizations cannot be added in a story.
  • The icon is greyed out and there is no connection to the machine where R environment is running.



  • SAP BusinessObjects Cloud 2017.9.2
  • R source on 3.3.3 version
  • Linux operating system

Reproducing the Issue

  1. Open a story
  2. Try adding a widget
  3. Observe that "R Visualization" icon is greyed out


Rserve connection is not configured.


  • Make sure that the Rserve host:port (where the R environment is running) is accessible via the internet.
  • Configuration has to be done as per the User's Guide.
    1. Go to Main Menu > System > Administration > Rserve Configuration.
    2. Maintain the environment details like host, port, certification and required credentials.

Additional information:

See Also

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