SAP Knowledge Base Article - Public

2473740 - Job Application Comments are not displaying in Candidate Workbench - Recruiting Management

Symptom

I have configured comments to appear in the candidate summary table, and I can add the comments field through Display Options, but the values are not being displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In the job application template XML I have configured comments to appear in the candidate summary table.
    comments XML for KBA.png
  2. I have added the field to Display Options in Candidate Workbench/Candidate Summary
  3. Add a comment to the candidate application
    test comment KBA.png

  4. Go back to Candidate Workbench
  5. See that the Comments column is empty
    applicant summary table KBA.png

Resolution

Currently, the comment field is not supported on the candidate summary page. This field can capture multiple comments and therefore, it would not be possible to display all of them on the candidate summary page.

Keywords

comments, candidate, summary page, summary table, display, options, workbench , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions