SAP Knowledge Base Article - Preview

2473758 - Unable to initiate onboarding process. [ErrorCode - 500; ErrorMessage- salutation] in Onboarding 1.0

Symptom

  • When the Salutation field is mapped to Title users receive an error during initiate Onboarding:

Unable to initiate onboarding process. [ErrorCode - 500; ErrorMessage- salutation]

  • When this mapping is removed, Onboarding is initiated without a problem

Image2.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

sf, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

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