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2473968 - Rating scale is not displayed in matrix grid report configuration page

Symptom

The rating scales defined for the Trend elements used in Matrix Grid Reports (Performance-Potential or How vs. What) are not showing in the Matrix Grid Reports configuration page. And instead of displaying the placements configuration options, it shows a blank square.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Succession Management
  • SAP SuccessFactors Matrix Grid Reports

Product

SAP SuccessFactors Succession & Development all versions

Keywords

matrix grid report, rating scale, 9-box, nine box, nine box, 9 box, configuration page, reports, Performance-Potential, How vs What, missing labels, not showing the values, blank, empty, unable to complete configuration, scale not showing for trend elements selected, axis, x, y, axes , KBA , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

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