SAP Knowledge Base Article - Public

2474009 - B1705 - Canceling the Approval Process


How to cancel an approval process which has been approved by the Supervisor/Approver if the user has not started a course?


Successfactors Learning

Learning Management System

Reproducing the Issue

Prior to B1705 release admins did not have an option to cancel an approval process which was approved by supervisor/approver. You could not remove an approval, which is problematic for approvals never executed.

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You can go to a user record and mark an approved approval process as cancelled for online learning that is not yet started.


In order to complete the training, the user must submit a new approval request. 


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SAP SuccessFactors Learning 1705