Symptom
When searching for candidates by tag in a specific language, not all tags are available for selection
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Tab Recruiting
- click 'Candidates'
- Search for candidate by 'Tag'
=> None or not all existing tags are available for selection:
Cause
Candidate tags are country specific. When different language packs are in use, then the tag's country is automatically set to the locale of the user which adds the tag to the candidate profile.
Resolution
The searching user should try different language settings (Options > Change Language).
In this example, all tags were added by users with en_US set as language. By changing the language from en_UK to en_US, the user will have a totally new selection of tags available in the candidate search. So, when you change the language, you will see only the specific tags for this language.
It is also possible to batch-upload tags for specific languages. Please consult with your implementation partner or Professional Services.
Keywords
bizx, candidate, locale, country, RCM, search, settings, tags, languages, packs, specific, change , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem