SAP Knowledge Base Article - Public

2474088 - Missing candidate tags for selection when searching for candidates - Recruiting Management

Symptom

When searching for candidates by tag in a specific language, not all tags are available for selection

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Tab Recruiting
  2. click 'Candidates'
  3. Search for candidate by 'Tag'

=> None or not all existing tags are available for selection:

no tags available.png

Cause

Candidate tags are country specific. When different language packs are in use, then the tag's country is automatically set to the locale of the user which adds the tag to the candidate profile.

Resolution

The searching user should try different language settings (Options > Change Language).

In this example, all tags were added by users with en_US set as language. By changing the language from en_UK to en_US, the user will have a totally new selection of tags available in the candidate search. So, when you change the language, you will see only the specific tags for this language.

Language Settings.png

Tags for en_US.png

It is also possible to batch-upload tags for specific languages. Please consult with your implementation partner or Professional Services.

Keywords

bizx, candidate, locale, country, RCM, search, settings, tags, languages, packs, specific, change , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions